Transparent, fair, and customer-first guidelines for food safety, transit damage replacements, and refunds on Saral Commerce.
Because our Traditional Pure Ghee Dal Ke Ladoo, Royal Artisanal Badam Halwa, and Slow-Roasted Mithila Makhana are food items prepared and packed under strict hygiene standards, opened or consumed food packages cannot be restocked. However, if your order arrives damaged in transit, tampered with, or has any quality issue upon opening, we provide a 100% free replacement or full refund when reported within 48 hours of delivery.
For non-perishable items such as our Framed Canvas Wall Paintings and home decor accents, you may request a return or exchange within 7 calendar days of delivery, provided the item is unused, in its original protective packaging, and accompanied by proof of purchase.
Whether you are stocking up on healthy 1 kg roasted makhana packs for your family or ordering pure desi ghee mithai gift boxes for weddings and festivals, Saral Commerce delivers fresh to your doorstep.
